Quality of student life and its impact on retention in a higher education institution

Dennis E Haskins, Tennessee State University


This research explores the issue of quality of student life and learning at a private, religious institution of higher education and its influence on a student's institutional commitment as evidenced by re-enrolling for the following semester as well as its influence on a student's decision to depart as evidenced by their failure to re-enroll for the following semester. A random stratified sample of those students enrolled at Martin Methodist College for the spring semester of 2004 was surveyed using the Student Satisfaction Inventory™ (SSI) distributed by Noel-Levitz, Inc. The analyses of data consisted of performing descriptive and inferential statistical procedures using Statistical Package for the Social Sciences (SPSS). The overall institutional rating by students was influenced by academic integration, social integration, and institutional quality of service which is supported by current literature. Social integration was the dominant factor when performing multiple linear regression analysis for both those students who re-enrolled and those who failed to re-enroll. Additionally, those students who transferred exhibited a significantly different rating of academic integration than other students. Students who failed to re-enroll at Martin Methodist College or another institution of higher education showed a significantly lower rating of the institution overall.

Subject Area

Academic guidance counseling|Higher education|Educational sociology

Recommended Citation

Dennis E Haskins, "Quality of student life and its impact on retention in a higher education institution" (2004). ETD Collection for Tennessee State University. Paper AAI3143572.